MyAcademia.Zone is an online platform where registered users can upload their self-created educational materials for other users to access, use, and evaluate. The website’s terms may be amended or updated at any time without prior notice, and it is the user responsibility to review them periodically. Using the website after any changes to the terms signifies acceptance of the revised terms. Any new features added to the website will also be subject to these terms unless otherwise stated.
1. Initiation of Transaction: When a customer decides to purchase an educational service, they pay the agreed amount. Instead of going directly to the educator, this payment is secured within our Escrow Payment System.
2. Provision of Service: The educator then provides the service as described to the customer. They do so knowing that the payment has already been made and is safely held in escrow.
3. Verification of Satisfaction: Once the service is provided, the customer can review and verify their satisfaction with the service.
4. Release of Funds: If the customer confirms their satisfaction, the funds held in escrow are then released to the educator. This marks the successful completion of the transaction.
5. Dispute and Resolution: If the customer is unsatisfied with the service, they can raise a dispute. Our dispute resolution team will then step in to review the case. If the dispute is
resolved in the customer's favor, a partial or full refund will be made from the funds held in escrow back to the customer.
By holding funds in escrow until satisfaction is confirmed, we ensure that customers only pay when they receive the service they expect. Educators can confidently provide services knowing that the payment is secure. This fosters trust and encourages fair transactions in our marketplace.
One-time Purchases. To access exam tutorial packages or other one-off content packages offered by MyAcademia.Zone, payment must be made in advance. Payment will be automatically charged to the user's credit card in the amount specified for the chosen package, and all payments are non-refundable.
Price Changes. MyAcademia.Zone reserves the right to change the prices for any content or services provided on the website at any time, as determined solely by the website. Any changes to pricing will take effect 30 days after the website sends email notice to the user or updates the pricing information on the website, unless otherwise specified in these terms.
No Refunds. ONCE PAYMENT IS MADE, IT CANNOT BE REFUNDED AND PARTIAL PERIODS OF SERVICE USAGE WILL NOT BE CREDITED. If you cancel, you will still be able to access the service until the end of your current billing cycle.
Billing Information. To edit your billing information, visit https://myacademia.zone.com after logging in. If a payment fails due to expiration, insufficient funds, or other reasons, and you don't update your payment information or cancel your account, you'll still be responsible for any outstanding charges. The Payment Method will continue to be billed, and this could alter your billing dates. Payment Method issuers may charge additional fees, such as foreign transaction fees. Contact your Payment Method provider for more information.
A refund will be considered if the following conditions are met:
Additionally, it should be noted that the details mentioned in this legal notice may be shared with the individual who submitted the content that is claimed to be infringing. Moreover, it is important for you to ensure that you have a clear understanding of whether the content you have witnessed on the Website violates your copyright, as making false or bad faith allegations of copyright infringement through this process may result in negative legal consequences in your country.